FAQ

Where are we located?

Our offices are located in Downey, California USA.  
 

Type of payments?

To make your purchase in USA must place your order on our site  www.jchatsbrand.com with a credit or debit card. 
 

What is the method of shipping and how long it takes to arrive?

We ship all over the United States and the Mexican Republic . In US we ship using USPS and shipping cost is $ 7.95 dollars. In Mexico we ship through DHL and the shipping cost is $150 pesos.  
 

What is happens if my item has been delivered, and I did not receive it?

We are NO LONGER responsible after our system indicates your item has been delivered at the address provided by you. We can not be responsible for an unsafe enviorenment.  Therefor it is your responsibility to provide a safe address for delivery. 

Shipment to Mexico?

Shipments in Mexico are made at the branch we have in the city of Culiacan Sinaloa. and processed using DHL shipping services.

Orders In Mexico?

Ordering in Mexico can be done through our branch in Culiacan, Sinaloa Mexico. Through WhatsApp Tel . ( 667 ) 274-6226 . Payments can be made THROUGH a cash bank deposit  or at OXXO.  

How long does it takes for an order to arrive?

After processing your order takes 24-48 hrs to be sent and arrival time is within 3-5 days. [lang2]

Donde están ubicados?

Nuestras oficinas están establecidas en Downey, California USa.  
 

Forma de pago?

Para realizar su compra en USA tiene que ser atreves de nuestro sitio web www.jchatsbrand.com con una tarjeta de debito o crédito.  
 

Cual es el metodo de envío y cuanto tarda en llegar?

Realizamos envios a todo Estados Unidos y La Republica Mexicana. En US. enviamos através de USPS y en costo de envio es de $7.95 dolares. En Mexico enviamos através de DHL y el costo de envío es de $150 pesos.  
 

Envios a Mexico?

Los Envios en Mexico se realizan en la sucursal que tenemos en la ciudad de Culiacan Sin. y son procesados através de la paqueraria DHL.  

Pedidos En Mexico?

Para Pedidos en Mexico Tienen que dirigirce con nuestra sucursal en Mexico. Localizada en Culiacán Sin. Puedes hacer tu pedido por WhatsApp Tel. (667) 274-6226. Los pagos puedes ser realizados atraves de un deposito en efectivo en tiendas oxxo.  

Cuanto Tarde en llegar la orden?

Despues de procesar su orden toma de 24-48 hrs para ser enviada y el tiempo de llegada es en un lapso de 3-5 Dias aviles.